Shipping

We offer Free Express Shipping on all orders over $50, everywhere in the world.

Our Express Shipping is typically made via FedEx and deliveries usually occur within 3-5 business days after purchase, depending on your location. Kindly check the expected shipping time chart below for more updated information.

Please note that due to high order volume some products may take additional processing time.

All orders are shipped from our warehouses located in Portugal, the United States, and China according to a criterion of stock, availability, and readiness to respond.

Every parcel is dispatched with a tracking number so you can always know its whereabouts - you can check the status of your order here.

Our handling time takes 1-3 business days. This means that your order will generally be sent out within this period, during Sales Season allow some extra time due to high demand. 

Exceptionally, some of our boots may take up to 12 days to be dispatched due to stock availability for particular sizes and models.

Please ensure all submitted data is correct upon placing your order - we are not responsible for wrong/incomplete data such as name, shipping or billing addresses, zip code, phone number, among other missing information that may result in a failed delivery.

Your local customs office may require additional documents and time to clear your package, such occurrences are beyond our control and may delay the estimated delivery time.

Prices on the site do not include international customs taxes and duties. All applicable duties shall be borne by the customer. Unfortunately, we cannot estimate how much duties you may have to pay but your local customs should be able to estimate the price.

The courier is responsible for delivering the parcel. If a parcel is considered delivered by the courier, with the appropriate delivery proof, and it hasn't been received by the customer, it is the customer's responsibility to proceed with the necessary methods to ensure the merchandise is correctly delivered. Once delivered by the courier, CULBIA will not be held accountable for any missing parcels.

DESTINATION	DELIVERY TIME
USA	3-5 business days
UK & Europe	3-6 business days
Canada	3-5 business days
Australia	4-8 business days
Hong Kong	3-5 business days
Singapore	4-6 business days
Japan	3-6 business days
South Korea	2-6 business days
New Zealand	4-8 business days
UAE, Saudi Arabia & Qatar	3-7 business days
Rest of World	5-14 business days